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Eliece Colbert P.O. Box 504 Bothell, WA 98041-0504… 
12th-Mar-2009 02:09 pm


Eliece Colbert



P.O. Box 504 Bothell, WA 98041-0504



email: eliece.g@gmail.com













            
Professional Skills




  • Public speaking ability through coaching and practical
    experience



  • Elected to many leadership roles



  • Demonstrated ability to focus on customer service





Employment History






Office
Manager – Keasey Properties – October 2008 – March
2009



  • Introduced a Property Management
    Database software, streamlining record input process for seven
    properties


  • Maintained a detailed account of
    day-to-day activities and compiled reporting weekly and monthly


  • Presented a timely, in depth
    analysis of the financial status of the business to Owners and key
    Managers






Business
Library Intern – University of Washington, Bothell - September
2006 - September 2008




  • Taught research methodology to 300+ students for final
    project development



  • Created a tutorial for SimplyMap, a demographic
    database, resulting in improved usability for the Business Program



  • Redesigned Business Research Web guide utilized by the
    business school resulting in more in-depth analyses



  • Presented class guide resources as a peer tutor during
    Business Librarian’s presentations



  • Co-presented with Business Librarian at professional
    conference on collaboration with students & faculty





Student Body President – University of
Washington, Bothell – July 2007- June 2008




  • Planned events for 500+ students resulting in increased
    student involvement



  • Digitized ASUWB documents for past 10+ years allowing
    easy access and transparency to operations



  • Re-established student body senate; mentored 16 student
    leaders



  • Created agendas and officiated meetings



  • Established an ongoing Student Leadership Grant –
    funding 10+ qualified students per academic year





Shift Supervisor – Starbucks – August
2002 – September 2006




  • Participated as a beta site tester of new retail store
    designs at Corporate Headquarters developing usability and
    implementation strategies



  • Consistently set and met high sales goals for a team of
    five baristas



  • Handled daily cash flow of $5000, maintaining a clear
    record of transactions



  • Balanced registers and performed daily deposits



  • Interviewed and trained employees - 3 baristas promoted
    to shift supervisor – 2 promoted to management



  • Improved ability to listen to and respond to customer
    needs





Call Center Associate – Eddie Bauer –
June 1999 – October 2000




  • Trained in a three month intensive course on customer
    care receiving a perfect score



  • Communicated with a team of supervisors on a daily
    basis



  • Maintained sales expectations and timeliness of
    customer transactions



  • Listened to customer needs resulting in high level of
    satisfaction for each encounter





Education



B.A. in Business Administration, Finance and
Management – University of Washington, Bothell – June
2008




Awards and Recognition




  • Elected to serve as ASUWB President



  • Received Chancellor’s award for Excellence in
    Leadership



  • Invited to speak at Commencement



  • Received second place in a 12 team business plan
    competition as the Project Manager



  • Invited by the University of Washington to attend
    several information literacy conferences








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