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Eliece Colbert P.O. Box 504 Bothell, WA 98041-0504… 
12th-Mar-2009 02:09 pm

Eliece Colbert

P.O. Box 504 Bothell, WA 98041-0504

email: eliece.g@gmail.com

Professional Skills

  • Public speaking ability through coaching and practical

  • Elected to many leadership roles

  • Demonstrated ability to focus on customer service

Employment History

Manager – Keasey Properties – October 2008 – March

  • Introduced a Property Management
    Database software, streamlining record input process for seven

  • Maintained a detailed account of
    day-to-day activities and compiled reporting weekly and monthly

  • Presented a timely, in depth
    analysis of the financial status of the business to Owners and key

Library Intern – University of Washington, Bothell - September
2006 - September 2008

  • Taught research methodology to 300+ students for final
    project development

  • Created a tutorial for SimplyMap, a demographic
    database, resulting in improved usability for the Business Program

  • Redesigned Business Research Web guide utilized by the
    business school resulting in more in-depth analyses

  • Presented class guide resources as a peer tutor during
    Business Librarian’s presentations

  • Co-presented with Business Librarian at professional
    conference on collaboration with students & faculty

Student Body President – University of
Washington, Bothell – July 2007- June 2008

  • Planned events for 500+ students resulting in increased
    student involvement

  • Digitized ASUWB documents for past 10+ years allowing
    easy access and transparency to operations

  • Re-established student body senate; mentored 16 student

  • Created agendas and officiated meetings

  • Established an ongoing Student Leadership Grant –
    funding 10+ qualified students per academic year

Shift Supervisor – Starbucks – August
2002 – September 2006

  • Participated as a beta site tester of new retail store
    designs at Corporate Headquarters developing usability and
    implementation strategies

  • Consistently set and met high sales goals for a team of
    five baristas

  • Handled daily cash flow of $5000, maintaining a clear
    record of transactions

  • Balanced registers and performed daily deposits

  • Interviewed and trained employees - 3 baristas promoted
    to shift supervisor – 2 promoted to management

  • Improved ability to listen to and respond to customer

Call Center Associate – Eddie Bauer –
June 1999 – October 2000

  • Trained in a three month intensive course on customer
    care receiving a perfect score

  • Communicated with a team of supervisors on a daily

  • Maintained sales expectations and timeliness of
    customer transactions

  • Listened to customer needs resulting in high level of
    satisfaction for each encounter


B.A. in Business Administration, Finance and
Management – University of Washington, Bothell – June

Awards and Recognition

  • Elected to serve as ASUWB President

  • Received Chancellor’s award for Excellence in

  • Invited to speak at Commencement

  • Received second place in a 12 team business plan
    competition as the Project Manager

  • Invited by the University of Washington to attend
    several information literacy conferences

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